Challenge
Client Overview: Sharaf DG,headquartered in Dubai, is a pioneering concept in electronics retailingdesigned to meet the needs of today’s tech-savvy consumers. As a leadingprovider of technology products, services, and solutions, Sharaf DG operatesacross UAE, Bahrain, Oman, and Egypt, serving over 1 million customers everymonth. In addition to retail, Sharaf DG also engages in energy, franchise, andB2B sectors.
Challenge: With a workforce of over 2,000 employees and numerous vendors, Sharaf DG needed an efficient way to manage and supervise its internal operations and vendor relationships. They required multiple internal applications to streamline key processes such asvendor invoicing, contract management, fraud management, expense reimbursement,and onboarding for vendors, customers, and employees.
Solution
EONE Technologies delivered over 15 customized applications within just one year, tailored to Sharaf DG's specific operational needs. These applications included:
- Vendor Invoicing and Contract Management
- Fraud Detection and Management
- Expense Reimbursement
- Vendor, Customer, and Employee Onboarding
Our solutions allowed Sharaf DG to efficiently gather and manage internal and vendor information, significantly enhancing their operational workflow.
Key achievements:
Result
EONE Technologies’ secure and robust applications are now live and actively used by Sharaf DG’s employees. The deployment of these solutions has greatly improved Sharaf DG's capability to manage internal operations and vendor relationships, leading to smoother, more efficient business processes across their various departments.